Contractor working on a residential roof

By the numbers

What the service does, every single day.

The commitments

The two places work slips away, closed.

The enquiry you couldn't answer, and the quote nobody followed up.

HVAC technician working on a condenser unit outside a home
< 60 sec

First reply, day or night

The enquiry is answered while the homeowner is still sitting with their phone in their hand.

Contractor writing up a quote beside a residential property
6 months

How long a quote stays live

Every unsold quote gets picked up again on a schedule that suits the job, not a two-day burst.

Residential home at dusk representing a quoted project
0

Enquiries that go unanswered

Calls, texts and web forms all land in the same place and every one of them gets a reply.

The shift

What a week looks like before and after.

Before

  • The phone rings while you're on a roof. You call back at six and they've booked someone else.
  • A form comes in on Saturday night and gets read on Monday morning.
  • You send a quote, chase it twice, then the next job starts and it's gone from your head.
  • Forty quotes went out last quarter. Nobody knows what happened to twenty-eight of them.

After

  • Every call, text and form is answered in under a minute and booked into your calendar.
  • Saturday night enquiries are in a real conversation before the homeowner goes to bed.
  • The quote stays in follow-up until it books, dies, or the customer says stop.
  • Quotes you'd written off come back as confirmed appointments with the details written down.

What you'll know by month two

Things you're currently guessing at.

01

How many enquiries you actually get

Most contractors underestimate this, because the ones nobody answered were never counted.

02

How many got a reply inside a minute

And what happened to the ones that didn't.

03

How many became a booked appointment

Not a lead. A slot with a name on it.

04

How many showed up

Booked and attended are different numbers.

05

Which lead source produced which jobs

Angi against Thumbtack against Google against your own website.

That last one is usually the surprise.

Most contractors are paying for at least one lead platform that hasn't produced a booked job in months. Right now there's no way to know which. When every enquiry is answered and tracked the same way, it stops being an argument and becomes a number.

Source breakdown — Month two

Angi
34 enquiries3 booked
Thumbtack
21 enquiries1 booked
Google Local Services
12 enquiries6 booked
Your website
9 enquiries5 booked
< 60 sec
first reply, day or night
24/7
evenings, weekends, holidays
6 months
how long we chase an unsold quote
0
enquiries that go unanswered

These are what the service does, not results we're claiming for you.

Common questions

Straight answers.

Contractor work van parked outside a residential home

No job left unanswered.

Fifteen minutes. We'll look at where your enquiries come in, what happens to them now, and what's sitting unfollowed in your quotes. If there's nothing there, we'll tell you.

Book a 15-minute call

No obligation. Five minutes either way.