Contractor service van parked at a home

About the service

Built for people on the tools.

Home Services Answered is a done-for-you service. We answer, book and follow up so you can stay on the job.

Why this exists

The phone does not stop because the work started.

Contractors should not have to choose between doing the job in front of them and answering the next customer. We cover the conversation around the work, without changing how your operation runs.

Our operating principle

Your number stays your number. Your calendar stays your calendar.

No new software. Nothing for your crew to learn. We work from what you tell us about your trade, your area and your pricing.

01

Your trades, your words

Roofing talks differently to plumbing. We use yours.

02

Your service area

Outside your radius, we say so politely instead of booking a job you can't take.

03

Your calendar rules

Emergency slots, crew availability, days you don't quote. You set them.

04

When to hand over

Some jobs you want to speak to yourself. Tell us which and we pass them straight through.

05

Follow-up length

A month on small repairs. A full season on a replacement. Your call.

06

Stop button

One message and everything pauses. No tickets, no waiting.

Who it is for

Worth doing, or not worth doing.

Worth it if

  • You're missing calls because you're on a job.
  • Most enquiries come in evenings and weekends.
  • You quote work that takes days or weeks to decide on.
  • You have quotes from the last six months you never followed up.
  • You've thought about hiring someone to answer the phone.

Probably not, if

  • You already have someone answering every call within minutes.
  • You only take work from one or two builders you already know.
  • You're booked out and turning work away.

If it's the last one, we'll tell you on the call. It's a five-minute conversation either way.

What kind of work

Different jobs need different follow-up.

Residential home at dusk

Big jobs people think about

Roofing, HVAC replacement, remodels, solar, windows, foundations. You get both: we answer fast, and we keep every unsold quote alive.

Technician servicing an outdoor air conditioning unit

Regular service work

Pest control, lawn care, tune-ups, cleaning. You get both, and the follow-up matters most — your customers come back on a schedule.

Service van parked outside a residential property

Emergency call-outs

Locksmith, burst pipes, garage doors. You get speed, and that's the point. Nobody shops around at 2am — they call until someone answers. Follow-up won't do much for you and we won't pretend otherwise.